These documents will help you understand how we manage tenancies but most importantly how we help our customers to stay safe

ASB Policy

Compensation

Complaints Policy

Domestic Abuse Policy

Hate Crime Policy

Income Management Policy

Lettings Policy

Pets Policy

Reasonable Adjustments Policy

Rent & Service Charge Policy

Safeguarding Policy

Tenancy Policy

Adaptations and Equipment Policy

Asbestos Management Policy

Damp & Other Hazards Policy

Electrical Safety Policy

Fire Safety Policy

Gas Safety Policy

Lift Safety Policy

Repairs & Maintenance Policy

Voids Policy

Water Safety Policy

Anti Money Laundering Policy

Anti-Slavery Policy

Board Member & Shareholder Admission Policy

Data Protection Policy

Equality and Diversity Policy

Fraud Policy

Health and Safety Policy

Probity and Anti-Bribery Policy

Whistleblowing Policy

WSHL Direct Debit Mandate - Rent and Utilities

WSHL Standing Order Mandate - Rent

WSHL Standing Order Mandate – Utilities